title and meta not updating

  • Hi there!
    I was trying to update the meta description, title and keywords (both via Elementor and Classic editor), however, the changes are not being saved after update.
    On google search it’s a default meta description reflected, on elementor before editing – the meta description which I have previously done on Yoast (before changing to RanK Math. Yoast was deactevated and deleted). The meta description which I am trying to update, after page reload dissapears. Kindly assist me with the issue

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Could you please check if your title/description is properly set up in the page source:
    https://i.rankmath.com/HwXR1o

    You can use this tool for the same as well: https://www.heymeta.com/

    If it matches your settings, then you must check if Google has seen the changes already or not.

    For that, please check when the Google cache was updated for that page:
    a.

    b.

    If the cache date is from before adding the new meta description, then you just have to wait for Google to re-crawl and re-index the page with the new info.

    If your meta is not added to your page source, Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Thank you for your reply.
    So I have checked the page source – the meta description is not updated there as I need.

    Have also tried following your instructions for a troubleshooting. Couldn’t find any plugin conflict issue. Also, to make sure I am doing everything right, I have tried updating the meta description while all the other plugins were off and unfortunately rank math haven’t saved any updates even in that mode.

    If by any chance there are any other ways to fix that issue, kindly let me know. Will be looking forward to your reply.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Thank you for the reply. I have updated sensitive data with login details.
    looking forward to your assistance and reply on progress.

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