Timeout on some products

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math today.

    I have checked and enabling Rank math and Woocommerce with your theme doesn’t affect your page speed. You can test and check what is causing your page to load slowly using this tool: https://gtmetrix.com

    P.S.: I was using the healthcheck plugin but it seems to have had a conflict and disabled a number of your plugins. Please ensure your plugins are enabled as they should be.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Wow, you didn’t hear me at all.

    Yes, yes it does. RankMath is causing a 301 redirect on several of products. Just from having the plug-in activated.

    If your not going to take me seriously I can just uninstall it and go back to Yoast.

    Hello,

    Thank you for contacting Rank Math today.

    We have tested Rank math with woocommerce and learndash and we can’t replicate that behavior from our end. Have you tried enabling only Rank math and woocommerce only to confirm this is not caused by a conflicting plugin. I have noted you also have a number of issues if you check your site debug log.

    Looking forward to helping you. Thank you.

    ​​​​​​

    The conflicting program is RankMath, which is why I’m messaging you all.

    I don’t understand why your giving me canned answers, but its frustrating so I’ll just lay it all out.

    – Rank Math is the new app, Rank Math IS the conflicting app.
    – I’m not removing other plugins for RankMath. I like current stack.
    – I didn’t have this problem with Yoast, and only tried out RankMath because it’s a little more lightweight
    – My host AND a PHP dev have confirmed the issue is with 301 redirects caused by RankMath.
    – I have looked at my debug, and those are seperate issues that have NOT caused this issue. But also turning off RankMath solves a number of those errors. So once again, RankMath.

    I just want to know if you’re going to actually diagnose this with me or give me the version of “Its your fault”.

    Because if so I’ll be done and go back to Yoast. Either way, I don’t appreciate the curt responses.

    Hi Brandon,

    That’s actually not how determining conflicts works.

    Yes, installing Rank Math brought out an issue – we narrowed it down to the Schema module you can enable/disable from WordPress Dashboard > Rank Math > Dashboard.

    However, it has to conflict with SOMETHING ELSE. For example, in all our tests with 100s of 1000s of sites, the Schema works fine.

    Rank Math works great with WooCommerce.

    Rank Math’s Schema works perfectly fine for 300K+ users.

    It doesn’t work on your website due to a conflict with SOME OTHER plugin on your website.

    Now, you have 75 plugins active and it could be any one of them causing a conflict with Rank Math.

    You can follow our instructions to determine the conflicting plugin.

    We wish we had any other method of working through this but determining what exactly the issue is, helps us try to replicate the issue from our end and getting closer to fixing the actual problem.

    I hope I have cleared the confusion you had about how conflicts work.

    I’m very aware of how conflict works, thank you very much.

    Which is why I’m on YOUR forums because yes, RankMath is the conflict. Even the most perfect of plug-ins can collide against each other.

    However, RankMath is the one, and only one that causes this issue.

    Also, since we’re talking about how things work, you know that’s not “You have 75 plugins OMG”.

    If you looked you’d see that the majority of it is made up of three different programs. Rather than have one large program, they’ve broken apart into modules.

    Much like how Rankmath does 9 different functions, you just add in your own submenu.

    Also, this wasn’t confusion. This was me reaching out to see if you had tips for your program. But since your going to look at this as “confusion”, which I am not.

    Either way, thanks for establishing your level of support. I’ll go take my “confusion” to another SEO program.

    Hello,

    Sorry, but we did not mean to doubt your knowledge. Please check the response below:
    1. Your website has errors coming up from bbPress probably and you can check them here:
    errors inside Rank Math & WordPress debug log
    /wp-admin/admin.php?page=rank-math-status&view=status

    2. Please update to the latest version of WordPress and flush all the cache

    3. The URL you shared is loading fine in an incognito window. Please check video 1 in the sensitive data section.

    4. Here is a screencast showing WooCommerce, LearnDash & bbPress working together:
    https://i.rankmath.com/Po89ac

    5. Since you have over 70 plugins installed, only one of them has to work incorrectly to break the Rank Math plugin. This is not a fault of your setup or the Rank Math plugin. There are always unforeseen situations and coding conflicts.

    The best way moving forward is to determine the conflict by following this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    This way you do not actually disable the plugins for your users but only the site admin.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please enable the plugin and then enable the Rank Math, WC, LD, bbPress, and then start activating all the other plugins one by one until you are able to reproduce the issue.

    Looking forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Timeout on some products’ is closed to new replies.