Thumbnail not showing in wechat

#94409
  • Resolved Emmanuel
    Rank Math free

    Hello, I have 3 websites built on wordpress using Rankmath as my SEO plugin. When links from the website are shared on WeChat, the thumbnails do not show using the WeChat inbuilt browser. Any guidance on how to solve this? It only shows a default thumbnail
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for getting in touch with us.

    This seems to be an issue with WeChat in app browser. Please check the solution suggested for this issue in this thread and see if it might help.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thank, I saw this but I did not know where to paste the code. Can I paste it in my single page template or child-theme.php?

    Is it something I will have to paste it each time I create a page?

    Hello,

    You can paste the code in your theme functions.php and see if it resolves the issue.

    Please note that this is not an issue with Rank math and therefore thee isn’t much we can do hep from our end. You can get in touch with WeChat support to guide you on this further.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Thumbnail not showing in wechat’ is closed to new replies.