This theme failed to load properly and was paused within the admin backend

#741416
  • Resolved Samir
    Rank Math free

    Hello, yesterday I changed my website theme but now I get this error.

    This theme failed to load properly and was paused
    within the admin backend

    And I had to delete theme and install again so this issue gets resolved but after 5 – 8 hours it comes back. And I face the same problem again.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello, we apologize for the issue you are facing with your theme causing the “failed to load properly” error in the admin backend.

    It seems like the theme change is triggering an issue that keeps reoccurring even after reinstalling the theme. This could be due to a conflict with another plugin or a setting within the theme itself.

    To troubleshoot this recurring problem, we recommend the following steps:

    1. Check for Plugin Conflicts: Activate your theme from Appearance → Themes and then enable your plugins one by one to identify if any specific plugin is causing the issue. You can deactivate the conflicting plugin or contact its developer for support.

    2. Theme Settings: If the issue persists, check if there are any specific settings within the theme causing conflicts. Adjusting these settings might help resolve the problem.

    3. Contact Theme Developer: If you are unable to identify the root cause of the issue, we recommend reaching out to the theme developer for further assistance. They might have specific recommendations or updates to address this recurring problem.

    If the problem continues to persist even after trying these steps, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for bringing this concern to our attention. We are here to help you resolve this issue and ensure smooth operation of your website.

    Sources:
    How to Fix the Briefly Unavailable for Scheduled Maintenance Error in WordPress » Rank Math
    How to Fix Duplicate Meta Tags » Rank Math

    Samir
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for your patience.

    The error you’re getting is about your theme.

    In this case, we recommend getting in touch with your theme developer so they can advise you accordingly.

    It is also possible that they already have a fix available for that.

    Hope that helps.

    Samir
    Rank Math free

    They are telling me it’s not theme problem.

    Can you please check errors details and suggest me something to fix it. (Currently website is working fine but I will face that error again because this is the 3rd time I faced this error)

    Last time I fixed by deleting the theme and uploading theme again.

    Hello,

    Thank you for providing the error details. It appears that the error is related to a file called license.php that is required but cannot be found in your theme directory (/home/u265072600/domains/modzmania.com/public_html/wp-content/themes/moddroid/libs/).

    Here are some steps you can take to address this issue:

    1. Navigate to the specified directory (/home/u265072600/domains/modzmania.com/public_html/wp-content/themes/moddroid/libs/) and verify if the license.php file exists. If it’s missing, you may need to obtain this file from your theme developer or ensure that it is properly included in your theme files.

    2. Ensure that the file permissions for license.php and other theme files are set correctly to allow access. The file should have appropriate read permissions for the webserver to load it.

    3. Check if there are any available updates for your theme. Sometimes, updating the theme to the latest version can resolve compatibility issues and missing file errors.

    4. Review any plugins or customizations you have made to your site that might affect the theme functionality. Sometimes, conflicts with plugins or custom code can lead to errors like this.

    5. If the issue persists after trying the above steps, I recommend reaching out to the developer of your theme again. Provide them with the error details you’ve shared here, and they should be able to provide further assistance or guidance specific to their theme.

    Please let us know if you need further assistance or if you have any other questions.

    Samir
    Rank Math free

    It’s resolved, the thing is I forgot to deactivate my previous theme license. But now I did it.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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