There is no Turkish language support

#718128
  • Resolved Ceyhun
    Rank Math free

    There is no Turkish language support

    Hello Support,

    I’ve just bought for my SEO & Ads team this Content AI. It does not work for in Turkish. Chars are broken, credits gone but nothing comes up. We can see score but it is not usable.

    Can we get a refund? Or is there any solution for us? And I also added a loom link for you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Sorry if you feel that way, yes, the Turkish language is not currently supported by Content AI. Our team is continuously working on adding support for more languages in the future, so it’s possible that Turkish support may be added in a future update.

    We ask for your patience and understanding regarding this matter.

    If you have already made up your mind, while we will be sorry to see you go, we fully respect your decision.

    We offer a 30-day refund policy and we will assist you with your refund request.

    Let us know if you need assistance with anything else.

    Thank you.

    Ceyhun
    Rank Math free

    Hello Princess,

    Well then if you have ne Turkish supporti We need to get refund. Thank you

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

    Ceyhun
    Rank Math free

    Thank you.

    For feedback, we need Turkish lang support. Thank you again.

    Hello,

    Your feedback has been taken and we are surely working to add support for more languages in the Content AI module.

    Please don’t hesitate to let us know if you have any other questions or need assistance with anything else.

    We’re always here to help.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘There is no Turkish language support’ is closed to new replies.