Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please use this tool to export and then import all SEO data in Rank Math:
https://wordpress.org/plugins/import-xml-csv-settings-to-rank-math-seo/
I hope that helps. Thank you, and looking forward to your update.
I tried to do that, unfortunately without any changes .. adding a new product and trying to position it, I see that the rank-math is not working properly, is not counting the points correctly and does not show any tips what to do?
I have added sensitive data, please check it for me =(
Hello,
The issue seems to be a conflict with one of the plugins or the theme you are using. Please check the screencast I added in the sensitive section where everything works fine when only Rank math & WooCommerce are enabled(in troubleshooting mode)
Please update to the latest version of all the plugins and the themes (please update if not yet), then determine the conflicting setup by following this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
