Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
After installing rankmath, an error appeared in the Google Search Console
Error on woocommerce product βThere is no mandatory minimum and / or maximum value for the assessment.β
Tell me please, how to fix it?
product: https://toolhand.ru/product/%D0%B0%D1%81%D1%83-%D0%B0%D0%B2%D1%82%D0%BE%D1%81%D0%B5%D1%80%D0%B2%D0%B8%D1%81-lite/
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I can see that the ratingValue on the product is set to 0. Could you please modify the average rating that has been set to a value of between 0 and 5.
Can you also confirm that you are running the latest version of the plugin? We have made some bug fixes to address some review errors.
Looking forward to helping you. Thank you.
βββββββ
Installed version 1.0.34.2
Tell me how to change ratingValue, I canβt figure it out.
Thank you!
Hello,
ββββWe might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
I am afraid that I am getting an invalid password error while using the credentials that you sent earlier.
Could you please check that they are working and get back to me?
Looking forward to helping you. Thank you.
ββββββ
Hello,
Thank you for the patience.
I have raised this problem with our dev team for closer investigation and we will be getting back to you in a short while.
We appreciate your patience. Thank you.
Hello,
Rank Math takes the schema data from your product pages automatically and turns it into Schema-ready content. Likewise, the aggregateRating and review fields are taken from your actual product reviews that your buyers/customers leave on your products: https://i.rankmath.com/xp5zXV
On your site, I don’t see an option to add review/comment but the product has 3 comments linked to it. How are you collecting the reviews?
Looking forward to helping you. Thank you.
Leaving a review is very simple. Go to the product, then to the reviews, below the reviews you can write a review.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
