The sitemap is not generated on my WordPress site.

#644994
  • Resolved Jaime Tapasco

    7 months, 1 week ago

    Rank Math free

    A few days ago, we completed a server migration, and now we have a multisite spanning multiple countries. The issue is that since the migration, the sitemap.xml for the site hasn’t been generated. I’ve enabled the options to generate it, but even so, when I check via FTP, the file hasn’t been created. Additionally, in the Search Console, it doesn’t locate this file. What could be happening? On my previous site, this XML file was generated without any issues.
    web site: satrack.com
    thanks for the help!

Viewing 1 replies (of 1 total)
  • Jeremy

    7 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math. We are very sorry for any inconvenience this may have caused you.

    Upon checking your website’s sitemap, it says there is a critical error.

    To be sure it is not a plugin conflict, you can follow this guide to check for plugin conflicts: https://rankmath.com/kb/check-plugin-conflicts/

    Watch this video to see how it’s done: https://www.youtube.com/watch?v=FcIWRhcUP2c

    If that doesn’t help, can you please share the website error log with us to assist you further? Having the error log file will give a clear idea of why this might be happening.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Looking forward to helping you.

    Thank you.

    RankBot

    6 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘The sitemap is not generated on my WordPress site.’ is closed to new replies.