The site is not connected to the account

#125264
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please update the Rank Math plugins to the latest versions?
    https://rankmath.com/changelog/
    and then please follow these steps:

    1. Ensure that you are logged in to your Rank Math account:
    rank math member area

    2. Disconnect and reconnect your account from inside WordPress:
    reconnect rank math account
    You can connect your plugin to your Rank Math account from WordPress Dashboard > Rank Math > Dashboard > Help.

    Here is a screenshot for reference: https://share.getcloudapp.com/DOuolnqK

    You could also try clearing your browser cache to troubleshoot this issue if it continues.

    Please let us know if that helps. We really look forward to helping you.

    Hi
    By updating the rank. This plugin has problems and does not recognize internal or external links.

    Hello,

    We are really sorry for the trouble this must have caused.

    We have released an update of the Free plugin that fixed the issue. Please update to the latest version, 1.0.56.1

    The content analysis test​​s were failing with the Classic Editor plugin but that did not impact the SEO of your website.

    Hope that helps. Please let us know if you need any other assistance, we are here to help.

    Which theme you are suing to connect the site? I’m also using the Rank math plugin in my website and Its working fine.

    Hello @Zayee Alen

    Connecting your Rank Math account to the plugin should work with any theme you currently use.

    Please make sure you are using the latest version of Rank Math and you should be able to connect your account regardless of any theme.

    https://rankmath.com/changelog/

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘The site is not connected to the account’ is closed to new replies.