the Rank Math pull down on the Wordpress page editor will not pull down now.

#10860
  • Resolved Picker
    Rank Math free

    Had a conflict between a plugin called Tag Groups and Rank Math. I believe Tag Groups just did an update. While trying to activate SEO perimeters in Rank Math I tried to save changes and received these error messages:

    Warning: Invalid argument supplied for foreach() in /home1/dkadams7/public_html/wp-content/plugins/tag-groups/vendor/freemius/includes/managers/class-fs-admin-menu-manager.php on line 536

    Warning: Cannot modify header information – headers already sent by (output started at /home1/dkadams7/public_html/wp-content/plugins/tag-groups/vendor/freemius/includes/managers/class-fs-admin-menu-manager.php:536) in /home1/dkadams7/public_html/wp-admin/includes/misc.php on line 1126

    Warning: Cannot modify header information – headers already sent by (output started at /home1/dkadams7/public_html/wp-content/plugins/tag-groups/vendor/freemius/includes/managers/class-fs-admin-menu-manager.php:536) in /home1/dkadams7/public_html/wp-includes/pluggable.php on line 1219

    Since the Tag Group plugin was a little cumbersome to use, I deleted it and tried to save the SEO settings again in Rank Math. Saved no problem but the Rank Math pull down on the WordPress page editor will not pull down now. Go to https://www.coolguitargifts.com/image/ to see image.

    I tried re-installing Rank Math and even reset the options, but no change. Please help. I do not want to go back to Yoast now. I love the plugin and have been using it a lot.
    Dana Adams
    CoolGuitarGifts.com

    • This topic was modified 4 years, 8 months ago by Picker.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thanks for getting in touch and sorry for the inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Picker
    Rank Math free

    Thanks!

    • This reply was modified 4 years, 8 months ago by Picker.
    Picker
    Rank Math free

    Thank you for the help.

    Picker
    Rank Math free

    Thanks

    Picker
    Rank Math free

    can’t get the sensitive box to appear

    Picker
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi there,

    Thanks for the follow up.

    I have been able to reproduce this issue on my end, it looks like the latest update is not playing nicely with your WP version 4.9.10.
    I have rolled back your Rank Math version to an earlier version which is now working correctly. I have alerted our dev team about this and we will be getting back to you in a short while.

    We are sorry for any inconvenience caused. Thank you.

    Picker
    Rank Math free

    Seems to be working again. Thanks!

    Picker
    Rank Math free

    I have spoken too soon. It stopped working again. At a stand still now.

    Picker
    Rank Math free

    I used the rollback plugin you installed and got it working. Evidently an auto update occurred. Working for now…

    Hi there,

    Thank you for the follow up.

    I am glad that this is now working smoothly. You can turn off auto updating on the plugin by heading over to Rank Math > General Settings > Others > Auto update as shown below:
    IMG

    Feel free to reach out to us for any other issues, questions or suggestions.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

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