The page can’t be found

#98652
  • Resolved Hillhouse Creative
    Rank Math free

    Hi. My XML sitemap page opens up fine but when I click on the individual sitemaps such as page-sitemap.xml it goes to a page that says “The page can’t be found”

    I’ve tried purging the cache, resetting the permalinks and even saving the sitemap settings in Rankmath and nothing is working.

    Please help.

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    Your pages seem to be set to noindex which is the reason none of your sitemaps is loading.

    Please check the following:

    1. Make sure the post/pages is not selected as ‘noindex’ in WP > Posts/Pages > Your Post > Advanced Tab in Rank Math.
    Screenshot:

    Individual Post Advanced Tab

    2. Ensure that the noindex is not selected for Global, Pages or Posts meta:

    Noindex Settings

    Once this is done, do the folowing:
    3. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    4. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    That should fix the issue. Please let me know if that does not. We are here to assist.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘The page can’t be found’ is closed to new replies.