The Focus Keyword isn’t getting saved

  • Dear RankMath-Team,

    on the website of one of my clients the focus keyword isn’t getting saved.
    When I have a blog post and I type in a focus keyword it is there. If I save the blog post the keyword-field is empty again.

    What could be the problem here?
    I already deactivated all other plugins and also changed the theme to a standard wordpress theme. But that didn’t help.

    What can I do that the focus keyword is getting saved?

    Thank you very much for your help!
    Best regards,
    Sara

    • This topic was modified 2 months, 1 week ago by Sara.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have just released an update to address this bug. Please update to v1.0.39.1 and let us know if this fixes the error for you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello Michael,

    I updated the plugin but the error still persists.
    Is there anything else I could try?

    Best regards,
    Sara

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please check if this could be as a result of a conflict with one of your installed plugins by performing these steps:
    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Problem solved, I was missing , after writing focus keyword. Now it is working fine.

    • This reply was modified 2 months, 2 weeks ago by Revive Beauty.

    Hi Revive, We are so glad to hear that.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    It looks like you forgot to share your site URL on the sensitive data section. Please share this info so that we can take a look at this further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello Sara,

    We have logged into your site and tried adding a Focus Keyword to your latest published post. And upon saving, the Focus keyword remain unaffected.

    Focus

    Can you please clear your browser cache and check again?

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘The Focus Keyword isn’t getting saved’ is closed to new replies.