The Focus Keyword isn’t getting saved

#34280
  • Resolved Sara

    4 years, 1 month ago

    Rank Math free

    Dear RankMath-Team,

    on the website of one of my clients the focus keyword isn’t getting saved.
    When I have a blog post and I type in a focus keyword it is there. If I save the blog post the keyword-field is empty again.

    What could be the problem here?
    I already deactivated all other plugins and also changed the theme to a standard wordpress theme. But that didn’t help.

    What can I do that the focus keyword is getting saved?

    Thank you very much for your help!
    Best regards,
    Sara

    • This topic was modified 4 years, 1 month ago by Sara.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have just released an update to address this bug. Please update to v1.0.39.1 and let us know if this fixes the error for you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Sara

    4 years, 1 month ago

    Rank Math free

    Hello Michael,

    I updated the plugin but the error still persists.
    Is there anything else I could try?

    Best regards,
    Sara

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please check if this could be as a result of a conflict with one of your installed plugins by performing these steps:
    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Revive Beauty

    4 years, 1 month ago

    Rank Math free

    Problem solved, I was missing , after writing focus keyword. Now it is working fine.

    Todd

    4 years, 1 month ago

    Rank Math free

    Hi Revive, We are so glad to hear that.

    Sara

    4 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    It looks like you forgot to share your site URL on the sensitive data section. Please share this info so that we can take a look at this further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Sara

    4 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jitendraa

    4 years, 1 month ago

    Rank Math pro

    Hello Sara,

    We have logged into your site and tried adding a Focus Keyword to your latest published post. And upon saving, the Focus keyword remain unaffected.

    Focus

    Can you please clear your browser cache and check again?

    Thank you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘The Focus Keyword isn’t getting saved’ is closed to new replies.