Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please perform these steps to check if there is conflicting plugin that is causing this issue:
Confirming a Theme/Plugin Conflict With Rank Math
Looking forward to helping you. Thank you.
I went through the steps and it is still not working correctly. At least with Yoast, I didn’t have these problems. I like your plugin, but if it doesn’t work, what good is it?
I deleted the plugin and downloaded the one from your site, installed and activated it. I try to pull up a draft post and it won’t even save the focus keyword in it. It shows a few things have gotten green checkmarks but most are red and I know the stuff is good in there.
I am afraid you’re going to mess my site up now because it doesn’t appear you know what to do if all you can tell me is to download a health check plugin. Come on. I’m so tired of fighting this issue. It is causing delays.
I tried to go to another site where I had it installed and activated. It said there was an update and so I took the update. Now, it acts like it doesn’t even know I had it installed.
I’m getting more and more frustrated by the minute because I’ve barely had you installed long enough to feel comfortable that you have a working plugin.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Your situtation is quite unexpected.We would love to take a closer look if you don’t mind. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
This is a test website and I’ve taken out my theme, but RankMath still doesn’t work. I can’t get it to save the focus keyword and no matter what I do, the green checks will not appear. Unless I’m completely missing something so simple. In this case the focus keyword would be “About Me”
Hi There,
Thanks for the credentials.
I just checked your about me page and saved the same as the focus keyword. It saves to save just fine. see sensitive data section
Kindly check it out and let me know.
Trying to figure out what I’m doing wrong to get it to “save” in there. I’ll go try again. Maybe all of this is “user error”
It seems like it is working now for me. Don’t have a clue why it wouldn’t do this yesterday. I’ll go and check out my other main website now
Everything is working fine now. I don’t know why the past few days it wasn’t. I did notice that things were moving very slowly trying to do anything with it, so maybe there was a server issue somewhere. Regardless, I appreciate your help in helping me resolve this and it is working fine today.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
