The data sets are empty in your cache.

#12662
  • Resolved Ratanjewellers
    Rank Math free

    Hi . Facing the following issue. Please let me know course of rectification if needed

    The data sets are empty in your cache. You can wait for the next cronjob (18/08/2019 00:00:00) or Update Manually.

    Note: Please update your data by clicking on ‘Update Manually’. Google only stores data from the last 90 days – a dataset older than that can’t be updated anymore.

    It shows this error in the search console section .

    I have verified my domain with search console .

    Warm Regards

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  • Hello,

    Thanks for getting in touch with us today and sorry for any inconvenience caused.
    It is possible that the cron job that is responsible to updating this data is not running.
    Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘The data sets are empty in your cache.’ is closed to new replies.