The data sets are empty in your cache

#64199
  • Resolved Will Ware

    3 years, 10 months ago

    Rank Math free

    I installed and I have this message on the Search console page…

    “The data sets are empty in your cache. You can wait for the next cronjob (24/06/2020 00:00:00) or Update Manually.
    Note: Please update your data by clicking on ‘Update Manually’. Google only stores data from the last 90 days – a dataset older than that can’t be updated anymore.”

    I have tried the MANUAL, and then I also installed WP Control plug in.

    Im a little lost on how to get this working.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Will Ware

    3 years, 10 months ago

    Rank Math free

    Alberto posted this last night in response to me

    Hello,

    Will Ware, could you try to install a plugin called WP Control and check if your cron job works.

    If not, add the following code to the wp-config file:

    define(‘ALTERNATE_WP_CRON’, true);

    Looking forward to help you.

    Will Ware

    3 years, 10 months ago

    Rank Math free

    I just don’t know how to do this

    If not, add the following code to the wp-config file:

    define(‘ALTERNATE_WP_CRON’, true);

    Will Ware

    3 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    3 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I meant to add it in your wp-config.php file and test if now the cron jobs are working for you.

    Also, I would recommend you to ask your hosting support to check it since sometimes host providers block or limit cron jobs.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Will Ware

    3 years, 10 months ago

    Rank Math free

    My hosting company, SiteGround, states that the cache for the site is working perfectly. This error, is it talking about Google or the Host?

    Will Ware

    3 years, 10 months ago

    Rank Math free

    Dod you get into the site using the URL? I think a problem is that I can’t get the Search console profile to accept http://www.wareair.org. I have multiple sites in the console and others show in the list but not WareAir.org.

    Yes I have validated the site with the code and input the code.

    I think I need you to jump in the site and check.

    Michael Davis

    3 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I have is checked your site and you seem to have verified with domain property as Domain Property: wareair.org I have updated the cache and it seems to be fetching, check the screencast attached in the sensitive section.
    You should note that the Sitemaps overview in the Search Console module are not be available when using a Domain Property.

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘The data sets are empty in your cache’ is closed to new replies.