The aggregateRating field is recommended. Please provide a value if available. - Support

Resolved Alain
3 years, 11 months ago

Rank Math free

Hello everyone,

I have woommerce and I get these errors on google structed data testing tool, I tried to disable reviews as you can see in the screenshot, but without success… Plz anyone knows how to get rid of these errors

Viewing 15 replies - 1 through 15 (of 16 total)

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Alberto
3 years, 11 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

I moved your question to the Rich Snippets forum since it fits better there.

Rank Math takes the schema data from your product pages automatically and turns it into Schema-ready content. Likewise, the aggregateRating and review fields are taken from your actual product reviews that your buyers/customers leave on your products.

If you don’t have any reviews yet, that is going to show up as a warning in the schema testing tool. That’s because Google will actually look for those fields.

Please acquire some reviews and ratings to get rid of the aggregateRating and review warnings.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Alain
3 years, 11 months ago

Rank Math free

Thanks Alberto, I will try to add some reviews to fix this issue…

Michael Davis
3 years, 11 months ago

Rank Math pro

Hello,

Thank you for the follow up.

Please do that and test your site on google.

Let us know how it goes,and do not hesitate to let us know if you need our assistance with anything else.

Alain
3 years, 10 months ago

Rank Math free

Hello Michael Davis,

Still can’t get rid of the error.
You can check the link here: http://www.fashionmadeinitalia.com/product/andrea-nobile-shoes-ga00024/#comment-4676

Todd
3 years, 10 months ago

Rank Math free

Hello,

It doesn’t look like that is added by Rank Math.

Please disable Rank Math temporarily, clear the cache, and run your URL through the SDTT here:
https://search.google.com/structured-data/testing-tool/u/0/

You should see the error is still there.

If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Alain
3 years, 10 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Alain
3 years, 10 months ago

Rank Math free

hello,

Todd, I have upadeted the sensitive data can you please check the link…

Thx

Michael Davis
3 years, 10 months ago

Rank Math pro

Hello,

Thank you for the follow up.

The access link you provided doesn’t work for me, it keeps redirecting to homepage. Please update so we can look further into this issue.

Looking forward to helping you. Thank you.

Alain
3 years, 10 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Alain
3 years, 10 months ago

Rank Math free

Updated, you can login now

Alain
3 years, 10 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Alberto
3 years, 10 months ago

Rank Math business

Hello,

After adding a test review, it seems like the Review schema added by WooCommerce is not working fine.

Could you test if with this plugin (https://wordpress.org/plugins/woo-product-review-schema/) and after emptying your cache, the website doesn’t get errors in the link I added in the Sensitive Data section?

Looking forward to help you.
Alain
3 years, 10 months ago

Rank Math free
Hi Alberto,

I am really happy that after installing that woo product review schema plugin the The aggregateRating field issue is now solved, but I am still having a last issue, which is the “Product is missing a global identifier (e.g. isbn, mpn or gtin8). Please see documentation for valid identifiers.”

Please how can I get rid of it?

Last Question, to avoid the aggregaterating field issue do I have to write a review for the first time I upload a product with a customer account or do I have to wait until a customer comment the product?

Regards…
- This reply was modified 3 years, 10 months ago by Alain.
Michael Davis
3 years, 10 months ago

Rank Math pro
Hello,

Thank you for contacting Rank Math today.

1. Please add this filter to turn EAN into GTIN, that should fix your issue.
```
add_filter( 'rank_math/snippet/rich_snippet_product_entity', function( $entity ) {

$entity['gtin'] = str_replace('-', '',$entity['ean']);

return $entity;
});
```
2. You can have it either way. In the end, the issue is resolved by having a customer review.

Looking forward to helping you. Thank you.
Alain
3 years, 10 months ago

Rank Math free

Hey Michael i am just trying to figure out where I can add the code you sent… In functions.php or in index.php ??

Thank you

RankBot
3 years, 10 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 15 replies - 1 through 15 (of 16 total)

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The ticket ‘The aggregateRating field is recommended. Please provide a value if available.’ is closed to new replies.