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Hello, we apologize for the inconvenience you’re experiencing. We understand your concern about the credits being used up quickly. The Content AI Research request will cost 500 Credits, and each word you generate with Content AI will consume 1 Credit. Additionally, every time you chat with RankBot, it consumes 1 Credit for each word generated as output.

If you believe there’s an issue with the credit consumption, please provide us with more details about the changes you made to the SEO titles using AI. This will help us investigate the matter further and provide you with a resolution.

Thank you for bringing this to our attention.

Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Content AI – Your Personal AI Assistant by Rank Math

Hello,

Thank you for contacting Rank Math support and we apologize for any trouble you are having with Content Credit.

As soon as you purchase the business subscription, your credits will be added to your account.

Can you please confirm to us if you’re seeing the correct number of credits when you log in to your rankmath.com/my-account/websites?

If you’re seeing the correct number of credits here like in the image above, then this is a problem with syncing of information between rankmath.com and your website. Disconnecting and then reconnecting your account should mostly resolve this

1 . Please verify that you’re running the latest versions of the Rank Math plugins. According to the Rank Math changelog https://rankmath.com/changelog, the current versions are Rank Math PRO v3.0.45 and Rank Math Free v1.0.202.

2 . After that, you may try disconnecting and re-connecting Rank Math to see if that works for you.

You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

3 . Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

4 . Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now.

5 . After doing this, refresh the credits to start using Content AI. Please head over to WordPress Dashboard > Rank Math > General Settings > Content AI and refresh the credits.

Here’s a screenshot for reference:

You should see your correct Content AI credit and use that without any issues.

Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

Thank you.

Hello,

Please note that with our new Content AI feature, each keyword research consumes 500 credits and each word generated from this feature consumes 1 credit. For more details on Content AI credits, you can check this URL: https://rankmath.com/kb/content-ai-plans-and-credits/#num-4-understanding-content-ai-credits

In this case, we suggest you to check your Rank Math account > Website to make sure if you’ve available credits on your account. You can also share a screenshot with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

Looking forward to helping you.

Thank you.

Hello,

We have added 5000 bonus credits to your account for this month.

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.