support

#253397
  • Resolved Mari
    Rank Math free

    Hi Rank Math

    My website (www.decori.dk) was shown on page 1 in google when searcing for the term ‘decori’, before installing rankmath.

    Now after installing rankmath, my website is not showing up on the first 10 pages on a search for ‘decori’ (I gave up looking on search results page 12)

    Some mistake must clearly have happened installing rank math, as this was not what was intended by installing rank math?

    Could you let me know what could have gone wrong in setting up rankmath? Why is google search suddenly ‘punishing’ my website, excluding it from search results, after installing rankmath?

    I can not attach a screenshot showing where I was placed on a search for the word ‘decori’ before installing rankmath. If you give me the possibility to send you files, I can send a screenshot.

    All the best

    Sidsel Jakobsen

Viewing 15 replies - 1 through 15 (of 18 total)
  • Ankit
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please kindly provide the GSC “Coverage section” screenshot and also provide the affected URL so that we can look into it and troubleshoot the issue.

    Looking forward to helping you. Thank you.

    Mari
    Rank Math free

    Hi Ankit, Thank you for getting back to me. I would like to provide you with you a screenshot, but I need to know first:
    1. What do you mean by ‘the GSC “Coverage section’?
    2. How do I uplaod/attach a screenshot to this support ticket? I cant see the option to attach a file?

    Ankit
    Rank Math business

    Hello,

    Yes, I mean Google search console, and you can use image uploading sites like http://imgbb.com/ to upload the picture and then share the link with us. Alternatively, you can also use Gdrive to share the picture links.

    Looking forward to helping you. Thank you.

    Mari
    Rank Math free

    Hello Ankit

    Since I installed the Rank Math plugin, my website ‘Decori.dk’ has been punished by the google algorithm.

    Now it does not show up on page 1, in a search for ‘decori’ which it did before installing the plugin.

    I think something is totally wrong in the settings of the plugin, and I would like to know what to do to correct it. Please see the link to screenshot, to see how my website show up in search, it only shows up if I add .dk to decori in the search term.

    A search for ‘decori.dk’ shows search results/links as a long list of pages for my website. I would like the search result for my website to be to be simple and clean, like the search result of the example website on the right (ganni.com).

    How do I make the settings in the plugin, so that I can have my website search result like that? Could you please send me instructions or a guide. Thank you

    Please see the links to screenshots:

    https://ibb.co/QkRW7Zr
    https://ibb.co/rd6MJJt
    https://ibb.co/56FYhzM

    Hello,

    Thank you for that information.

    From your screenshots, it seems that you’re referring to the Sitelinks Schema. I’ve checked your site using Google’s Rich Results test and the Sitelinks search box is already included in your homepage’s Schema.

    Google Sitelinks aren’t something that you can enable, activate, or opt-in for. It is up to Google to enable them for a website which they think is authoritative for a given query. There is no specific setting or Schema to instruct Google to display links in Sitelinks.

    You can check this link for more information and guide:
    https://rankmath.com/kb/google-sitelinks/

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Mari
    Rank Math free

    Hi Reinelle,
    I am not shure you have understood my concern/problem, Or maybe I am not understanding you.
    I am going to try to make my request more simple/direct:
    1. After installing Rank math plugin, my website decori.dk dissapeared from search results when searching for the term: ‘decori’.
    – before installing Rank math my website decori.dk was placed where the red dotted line is on the screenshot.
    Please see this link for screenshot:
    https://ibb.co/56FYhzM
    My website decori.dk was placed right under the placement of the dutch website called decori.nl
    Where the red dotted line is.
    Now my website decori.dk is nowwhere to be found in the search for the term: ‘decori’
    I checked the 10 first pages in google search results, and my webshop decori.dk is not listed/found in the search results.

    My question is now: What has gone wrong since this happened after installing Rank math plugin?
    It seems google has ‘punished’ my site, after the rankmath install.
    And since the exact opposite was intended, I would like to know what could be wrong in the settings of Rankmath for my site?

    Just to be shure you understand me correct. My website is NOT decori.NL (the website you see in the top search result. decori.nl is a dutch website, and is not MY website. MY website is decori.DK. If you do not understand this, you will not understand my request at all, so please note/understand this! My website is decori.DK (for denmark) and it is NOT found in search results, after installing rankmath.

    Hello,

    I checked your sitemap, robots.txt, Schema data, and everything seems fine except the fact that your theme or some other plugin is adding multiple article Schemas on your homepage.

    You can resolve this by getting in touch with the devs of your theme. However, you haven’t shared the screenshot of the Coverage section of your Google Search Console account. Can you please confirm if there are no errors/warnings in the Coverage area of your GSC?

    If there are no coverage issues, it is possible that your website might have been hit by an algorithm update.
    https://rankmath.com/google-updates/

    Please check your GSC account and let us know if you see any issues there or not. Looking forward to helping you.

    Thanks.

    Mari
    Rank Math free

    Hi Jaideep Thank you for getting back to me.

    Can you please let me know how I find the ‘Coverage section of my Google Search Console account’? so I can send you a screenshot of it.
    Sorry, this is probably obvious, but I do not know what it is yet, and where to find it. Please let me know.

    Mari
    Rank Math free

    Hi Jaideep, I would also like you to explain what the ‘multiple article Schemas’ are, that my website theme is adding on my homepage? and how it is affecting my pagerank/ how I am placed in search? I would like to understand, before I contact the developers of my theme, and ask them if they can correct this.

    Hello,

    You can access the coverage section of your GSC account here: https://search.google.com/search-console/index

    And it is not recommended to have multiple Article Schemas on your blog homepage. The Article Schema should only be used on an Article. Since your homepage is a collection of your posts there shouldn’t be multiple Article Schemas from the posts on that page. It can also affect the indexing on search engines so it is recommended to remove those Schemas and use just the default Schema being added by Rank Math.

    Hope this helps. Let us know if you need any further assistance.

    Mari
    Rank Math free

    Hi Jaideep, Thank you for your reply.

    I have contacted the developers of my theme regarding the ‘article schemas’, and asked them, if it is something they can change. I am waiting for reply from them.

    In the meantime, here is a screenshot from my Google search console:
    https://ibb.co/M2VZ03J
    https://ibb.co/kHNrZPR

    The ‘error’ pages. looks like it is my cart, checkoutpage, an account page on my webshop. I have a webshop connected to my blog.

    What do I do to fix this?

    I would very much like my webshop http://www.decori.dk, to be found on the first page, on a search for ‘decori’, and look like this example from another company called ‘Sinnerup’ (this is an example shop, Sinnerup – it is not my shop)
    https://ibb.co/vqKCSjb

    How can I make the settings in Rankmath, so that my Webshop http://www.decori.dk, is looking like this in search results?
    – How do I make the commpany ‘presentation box’ at the right side? What is this rightside ‘company logo/info box’ called?
    – How do I make the main pages in my shop list beautifully under the search result like in this example?

    Do you have a step by step instructional guide, on how I set up my webshop decori.dk search result, to be looking like this in google searches?

    Hello,

    The pages like cart, checkout, and my account shouldn’t be indexed or submitted to Google. There is no issue with them being excluded. However, I can check that they are being included in your sitemap even when they are marked as noindex. Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    And the screenshot that you shared has sitelinks in the search results. Rank Math is already adding the Sitelinks Searchbox Schema to your pages and it’s completely up to Google to apply that in the search results. Google Sitelinks aren’t something that you can enable, activate, or opt-in for. It is up to Google to enable them for a website which they think is authoritative for a given query. There is no specific setting or Schema to instruct Google to display links in Sitelinks.

    And the box is called the knowledge panels. Here is a guide that can help you get verified with Google and obtain the knowledge panels for your business: https://support.google.com/knowledgepanel/answer/9163198?hl=en

    Hope this helps. Let us know if you need any other assistance.

    Mari
    Rank Math free

    Hi Jaideep, Thank you for your answer.

    I followed the instructions of step no. 1. To flush the Sitemap Cache.

    I no need some Extra help for step 2.: ‘Exclude the Sitemap files of the Rank Math plugin in your caching plugin’

    I have not intentionally installed a ‘caching plugin’, but looking under my plugins, I can see a plugin called ‘WP Super Cache’. The ‘WP Super Cache’ plugin is deactivated (not active)

    Should I activate ‘WP Super Cache’ plugin? And follow the guide you link to?

    Or should I keep it deactivated?

    Could you please give me a little bit more help on this?

    Ankit
    Rank Math business

    Hello,

    Since the WP Super Cache plugin is deactivated, there is no need to add the caching rules.

    I hope this clarify your doubt. Thank you.

    Mari
    Rank Math free

    Hi again

    In the coverage area in my google search console, My websites check out and cart are still indexed, they where last crawled 19-21. august.

    I followed your instruction and flushed the cache of my website by following the video in the link you send me.

    Is there anything else I can do, other than wait for google to ‘un’ index/ remove the se pages?

    How often does google index? When can I expect it to change?

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 18 total)

The ticket ‘support’ is closed to new replies.