Subscriptions Not Showing

#797211
  • Denis Hay
    Rank Math free

    Hi,
    Can you check out why my subscription to RankMath Pro and Content AI are not showing on my account?

    Regards,
    Denis Hay

Viewing 1 replies (of 1 total)
  • Hello Denis,

    Thank you for reaching out to us regarding the subscription display issue. We apologize for any inconvenience this may have caused.

    To resolve this, please follow these steps:

    1. Check Your Rank Math Subscription:

      • Log in to your Rank Math account here.
      • Navigate to Subscriptions from the left sidebar to verify the current status of your Rank Math subscription.
    2. Ensure You’re Using the Latest Version of Rank Math PRO:

      • Go to your WordPress Dashboard → Plugins and confirm if you have the latest version of Rank Math PRO installed.
      • Check the version installed and compare it with the official changelog to ensure it’s up to date.
    3. Check if Your Website is Connected:

      • Verify if your website is connected correctly by visiting the Websites section in your Rank Math account area here.
      • If not connected, reconnect your website by going to WordPress Dashboard → Rank Math SEO → Dashboard → Help and follow the steps to reconnect.

    If after following these steps you still encounter issues, please let us know, and we’ll be glad to assist you further.

    We appreciate your patience and cooperation in resolving this matter.

    Sources:
    How to Ensure Your Account Has an Active Subscription » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

Viewing 1 replies (of 1 total)

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