Subscription not working

Hello,

Thank you for reaching out to us. We’re sorry to hear about the trouble you’re facing with your subscription renewal not reflecting in your dashboard.

To resolve this issue, please follow these steps:

1. Log in to your Rank Math account and navigate to the Subscriptions tab from the left sidebar.
   

2. Check the Payment Methods tab and click the Change Payment Methods button.
   

3. Access the FastSpring Checkout Page and enter the email address you used to purchase the Rank Math PRO subscription.
   

If you continue to experience issues after following these steps, please reply to this ticket, and we will escalate your concern to our team for further assistance.

We appreciate your patience and cooperation.

Sources:
How To Upgrade Your Rank Math PRO Subscription » Rank Math
How To Downgrade Your Rank Math PRO Subscription » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We can the Rank Math PRO subscription on your account.

In this case, if the PRO version of the plugin is already installed on your website, please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account and see if that fixes the issue.

https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw

Let us know how it goes. Looking forward to helping you.

Thank you.