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#290899
  • Resolved Nikos Sideris
    Rank Math free

    I paid for Pro, using the offer. The payment was accepted and you have sent me the invoice. But in my account, I cannot see any subscriptions, only the FREE.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you so much for getting in touch.

    It looks like the purchase was made from your account linked to email ID i***@d************

    You can log in using that ID at https://rankmath.com/my-account/

    Alternatively, you can reset your password from the same page as well.

    We can also merge your accounts if you prefer. We just need your preferred email ID for that and we will keep only that one active.

    Once you are logged in, please check this guide on how to activate your PRO license on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps and do let us know if you want us to proceed with the account merge.

    Digitizeme
    Rank Math business

    Hi,
    thanks for the reply. I have mixed up the emails, you are right. No problem, everything is fine now. No merging needed.

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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