Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Upon checking the account further, we can see that you have purchased is the Content AI plan which is different from our PRO plan.
If you intend to use the PRO plugin, please purchase it here: https://rankmath.com/pricing/
After that, if you don’t want to keep your Content AI plan, please revert back to us here so we can refund it for you.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
