Hello,
Thank you for reaching out to us. We’re sorry to hear that your subscription is not showing as active in your account.
To ensure that your website is connected with an active Rank Math subscription, please follow the steps outlined in this tutorial: Check Subscription.
If you’ve followed these steps and are still experiencing issues, please reply to this ticket, and we will forward your concern to the concerned team.
We appreciate your patience and understanding.
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
How To Downgrade Your Rank Math PRO Subscription » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
