Subscription issues

#679806
  • Resolved Georgios
    Rank Math pro

    Hello,

    I have just purchased a new subscription since the old one has expired, but it doesn’t show up on my account. I still get prompted to “upgrade to pro” on my website it seems that the previously used PRO activation is not working?

Viewing 1 replies (of 1 total)
  • Hello,

    We apologize for the inconvenience you are facing with your Rank Math PRO subscription. If you have purchased a new subscription and it is not reflecting in your account, please follow these steps to ensure that your new subscription is activated:

    1. Log in to your Rank Math account and navigate to the Subscriptions tab from the left sidebar.

    2. On the Subscriptions and Billing page, you should see all the Rank Math plans associated with your account. Click on the corresponding “Upgrade” option below your active subscription to upgrade to the new plan.

    3. Confirm the upgrade by clicking on “Confirm Upgrade” in the Plan Change confirmation popup.

    If you are still facing issues after following these steps, please feel free to reach out to our support team directly from here, and we will be available 24/7 to assist you.

    We appreciate your patience and understanding as we work to resolve this issue for you.

    Sources:
    How To Upgrade Your Rank Math PRO Subscription » Rank Math
    Where Is My Rank Math PRO License Key?
    How to Upgrade to Rank Math PRO » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subscription issues’ is closed to new replies.