Subscription

#734345
  • Resolved Hilal

    3 months, 2 weeks ago

    Rank Math free
    Content AI Starter

    I have an active subscription to Rankmath, and it is active on one of my sites, but when I added to another site it showed that you have no active subscription.
    Please help
    Thanks

Viewing 1 replies (of 1 total)
  • RankBot

    3 months, 2 weeks ago

    Hello,

    I’m sorry to hear that you’re experiencing issues with your Rank Math subscription. To ensure that your website is connected with an active Rank Math subscription, please follow these steps:

    1. Check Your Rank Math Subscription: You can log in to your Rank Math account area here and choose Subscriptions from the left sidebar to check the current status of your Rank Math subscription.

    2. Check if You’re Using the Latest Version of Rank Math PRO: Make sure that you are using the latest version of the Rank Math PRO plugin. You can check the version of Rank Math PRO installed on your website by heading over to WordPress Dashboard → Plugins.

    3. Check if Your Website is Connected: Verify that your website is connected using the correct account. If your website is not shown or you see a No connected websites found message, you may need to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help.

    If you’re still facing issues after following these steps, please feel free to contact our support team, and we’d be happy to assist you further.

    Thank you for reaching out to us!

    Sources:
    How to Ensure Your Account Has an Active Subscription » Rank Math
    Installing Rank Math on a Multisite Environment » Rank Math
    How To Downgrade Your Rank Math PRO Subscription » Rank Math
    How to Get Rid of “No Connected Websites Found” Message » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    2 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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