strange url in sitemap

#76355
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math today.

    The issue is likely caused by one of your plugins or installed theme. Could you please switch your theme to a default one and deactivate your plugins, one by one while checking your sitemap in a private browser after every change, until you find the complete.

    To avoid any impact on your front end, if your site is live, you can create and use a test/staging site to check this. Let us know if you find the culprit.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi,

    I have tried everything you suggested but have not found a solution to this issue. I guess I will have to live with it for the time being and hope that a solution will be found. It is only two errors in Google so hopefully it wont cause too many problems.

    Allyson

    Alberto
    Rank Math business

    Hello,

    If you want, we could take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hi,

    Thank you for your kind offer of help, but unless this is going to cause problems with Google it probably isn’t worth the extra work. If you think it will cause me ongoing problems with Google then perhaps you could let me know and I could get back to you at a later date.

    Many thanks

    Allyson

    Hi,

    We are so sorry about that issue.

    We have seen this type of issue before and it happens when you are using the Blurp feature in Divi and use a BG image in the blurp.

    We recommend that you contact Divi team and ask them if they have a solution for this where these BG images of blurps are not included in the sitemap. The functionality of Rank Math being able to see Divi images and adding them to the sitemap was added by the Divi team and that is why it is recommended that you contact them directly.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘strange url in sitemap’ is closed to new replies.