Hello,
We’re sorry to hear that you wish to cancel your Content AI purchase. Unfortunately, we are unable to process cancellations or transfers to another account directly. However, you can request a refund for your purchase, and then you can repurchase the plan using your other account.
If you would like us to process your refund, please let us know, and we will be happy to assist you further.
For more details, you can refer to the below KB article on the subject:
Refund Policy
We look forward to hearing back from you.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
Ja, dann bitte ich Sie diese Bestellung zu stornieren und Rückzuerstatten
Ich bitte schnell die Bestellung zu stornieren
Hello,
As requested, our team have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
