Hello,
Thank you for reaching out to us regarding this concern. I’m sorry to hear about the issue you’re facing.
To address the situation where you believe money is being taken from your bank account without authorization, it’s crucial to investigate this matter promptly. However, based on the information provided, I don’t have specific details about your case.
If you suspect unauthorized charges or any payment-related concerns, please provide more context or details about the transactions in question. This will help us assist you better in resolving the issue.
If you have any transaction details, screenshots, or additional information, please share them with us by replying to this ticket. Our team will thoroughly investigate the matter and provide you with a detailed explanation and resolution.
Looking forward to assisting you further.
Sources:
Why Does Rank Math Charge VAT/GST? » Rank Math
Rank Math Refund Policy » Rank Math
I didn’t purchase anything and I asked to return my previous money and close everything instead you made purchase under my name and steal more money can anyone is honest tell me what is going on ?
Shaimaa
Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
We checked your account profile and upon checking we cannot see any active plans or subscribtions associated to this account.
You can also check the screenshot below that your account is running on the Rank Math FREE plan only.
https://monosnap.com/direct/k1sbmezSbDqk4xWg2xgtfG5GpAB48q
Can you please search and forward a receipt from FastSpring.com so we can locate the charge and verify it?
We really look forward to helping you.
Thank you.
I don’t know fast spring and I don’t have any account with them
Please advise
Thanks
Shaimaa
Hello,
We have replied to your main ticket here about the same concern.
We will now close this one to avoid duplication of replies.
Looking forward to helping you there.
