Hello,
I’m sorry to hear that you’re experiencing issues with the Setup Wizard displaying a blank page on your website barrieevans.com. This can be frustrating, but we’re here to help.
To troubleshoot this issue, you can start by checking the source code of the blank page to determine if there is any data present. If there is data in the source code, accessing the sitemap via this URL https://rankmath.com/wp-content/uploads/2023/01/change-sitemap-settings.gif might show all the data on the front end.
If the source code is empty, there might be a conflict with another plugin or theme. You can use the Health Check plugin to determine which plugin or theme is causing this conflict.
If there is data in the source code, flushing the sitemaps cache and excluding it from caching plugins might fix the issue.
If none of these steps resolve the issue, you might need to add custom code to your functions.php or rank-math.php file from the theme files. We have a dedicated knowledgebase article on how to add a filter/hook to your site.
If you need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for bringing this to our attention.
Sources:
How to Access Rank Math’s Setup Wizard
How to Use RankBot, Your Own AI-Powered Chat Assistant » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math
How to Setup Rank Math SEO Plugin Properly
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
