Star rating not showing in Google results

#153014
  • Resolved Daniele Forciniti
    Rank Math free

    Hello,

    I have a Woocommerce store and I have noticed that one product that got reviewed on 12 December 2020 is not showing the stars rating in rich snippets when found on Google.

    A previous reviewed product (12/08/2020) shows perfectly instead.

    None of them are self-serving reviews, schema is set on “Product” and apart from the typical “missing global tag” warning etc. everything is set according to your instructions.

    I am wondering if it can be a question of time (if so, how long?) or maybe I have to check something I could have missed.

    Thanks a lot for your amazing work and your help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Assuming that you already tested the schema in Google’s Rich Results Test, if there are no errors shown, there is nothing to worry about and it is just a waiting game until Google decides to include Schema for your website. Please note that although Rank Math adds proper schema to your website, it is ultimately Google’s decision if they want to include them with your website or not. It depends on a lot of factors, authority and backlinks being just the 2 of them.

    Here’s what Google says:

    “Google does not guarantee that your structured data will show up in search results, even if your page is marked up correctly according to the Structured Data Testing Tool.”

    You can read more about the guidelines on this page:
    https://developers.google.com/search/docs/guides/sd-policies

    I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.

    Hello,

    Thanks for your reply! I think then that I will have to wait and hope Google will include them.

    I thank you again for the support and keep up the good work.

    Hello,

    We are super happy that we have addressed your concern. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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