Informations :
I don’t have anyway the rank math in the sidebar.
I use the DIVI EXTRA theme and when I enable the classic editor in my Option Theme Extra, I have Rank Math in the bottom and side bar but I can’t use the DIVI FRONT END BUILDER for custom my post.
If you need any informations, don’t hesitate !!
Hello,
Could you please upload some screenshots through https://imgur.com and share the URLs in the sensitive sections so we can understand your issue better.
Looking forward to helping you. Thank you.
Hello,
Yep I do
Check my info in the bottom of the picture
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have tried to log in with the link you shared but it goes to an empty white page, could you check it?
Looking forward to help you.
Hello,
I was able to check your site. I used the troubleshooting tool and it seems to be a conflict with Monster Insights plugin which when disabled Rank math Shows just fine. However, this issues seems to only appear when using Divi and if you switch to your other theme, the plugins work together without an issue. Please check this and let us know.
P.S.: Your site went to blank page after disabling troubleshooting mode.
Looking forward to helping you. Thank you.
Hi
Thanks for diagnostique.
I contact my host for the blank page.
I tried to disconnect the Monsterlight cause I really prefer have the Rank Math working good.
I follow up here when the bog works totally and if this disconnect resolve this issue.
Thanks for help.
Hi ,
I confirmed the blog is now totally online and this issue is resolved.
Thank you so much for this incredible plugin and help here !
I Mark as resolved now.
Hello,
Perfect, just let us know how it goes once you have it.
Looking forward to help you.
