Split: RankMath is causing this "The site is experiencing technical difficulties".

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thanks for getting in touch with us today. I have created a new thread so that you can be able to share some temporary admin access.

    Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Nabeel,

    Thanks for getting back to us.

    Kindly share the site URL as well so that we can check this further.

    We are looking forward to helping you. Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Please check i have added web link too

    Hello,

    Thank you for contacting Rank Math today.

    I have been able to experience the problem on your site. It is however not very clear what is causing it as I can see that you have a number of outdated plugins.
    Could you please share a copy of the error stack trace sent to the admin email as well as some FTP access so that we can dig deeper into this?

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 6 replies - 1 through 6 (of 6 total)

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