Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please add the affected URLs in the sensitive section so we can test this from our end.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Juan,
Appreciate your patience.
The missing aggregateRating issue is just a warning and can be ignored.
With that said, Rank Math offers author ratings only. We do not offer user ratings which is what you need to “fix” the aggregateRating warning.
You can use a 3rd party plugin or service like Judge.me to enable visitor ratings and get rid of the aggregateRating warning after some visitors leave ratings on your recipes.
If you are already using another plugin to add the user ratings, you have to get in touch with them about the warnings. You can show them this ticket if they would like to integrate your user ratings with Rank Math’s Schema:
https://support.rankmath.com/ticket/stamped-aggregate-rating-review-error/?view=all
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you very much. You are a great customer service.
Hello Juan,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
