Split: Pinterest Issues - Support

Resolved Woolful Willow
4 years, 7 months ago

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I can’t find how to open a new ticket and I need help asap. I have applied for rich pins, got the green tick but no ‘apply’ button after this step? Also are they working? I have added meta info to my header, should I remove this?? Lastly my articles are showing as a product with a price instead …. please help?

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Oulad ali Mohamed
4 years, 7 months ago

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same issue

Woolful Willow
4 years, 7 months ago

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There’s no help anywhere lol

Oulad ali Mohamed
4 years, 7 months ago

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I’m stuck for 3 days

Woolful Willow
4 years, 7 months ago

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Mine has been a week maybe more lol. I think they’re working but my article posts are products. I did read somewhere though they are experiencing issues … so possibly why?

Todd
4 years, 7 months ago

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Hi Oulad, Is this not working for you? If there is some issue on Pinterest’s website, you may consider contacting them directly.

Laura, you must be using the Product Schema. You can turn the product Schema off if you do not wish to show the information on Pinterest but then – Google will not see any structured data on your product pages either so you have to decide if Google traffic is more important to you than Pinterest or vice-versa.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Woolful Willow
4 years, 7 months ago

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I thought you can have both product and article pins for one website. I understand it is only 1 per page?? All of my products should be products pins only. All blog posts should be article pins only. However my blog posts have both, hence why they are showing up as a product pin. Please help. one article is …https://mentalhue.org/my-mental-health-story/. I have contacted Pinterest on multiple occasions with no response

Todd
4 years, 7 months ago

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Hi Laura,

I don’t see product Schema on that URL you shared:
https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fmentalhue.org%2Fmy-mental-health-story%2F

Where are you seeing the product Schema?

RankBot
4 years, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Split: Pinterest Issues’ is closed to new replies.