Split: modules are not activated

#783557
  • Aleksandr Mamayko

    3 weeks, 3 days ago

    Rank Math free

    I had the same problem. I simply deactivated the plugin and then activated it and now not a single module is enabled.
    Is there a solution to this problem?

Viewing 1 replies (of 1 total)
  • Reinelle

    3 weeks, 2 days ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We have separated your concern into a new ticket so we can assist you accordingly.

    Could you please share your website URL so we can check it as well?

    Meanwhile, please get in touch with your web host and ensure that the ModSecurity (ModSec) is disabled or they are not blocking any process of the plugin.

    You can also ask them to whitelist Rank Math’s routes for saving:

    /wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule

    Let us know how this goes.

    Thank you.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this ticket.