Split: Latest Plugin Update freezes my site

  • i have this problem too. when i will edit my woocommerce product in my site: archina.ir site freezes then i cant edit products.
    i use latest version 1.0.24.1 .
    now i back to 1.0.23 and that version not have problem.

    • This topic was modified 2 months, 4 weeks ago by  ARAN.
    • This topic was modified 2 months, 4 weeks ago by  Michael Davis.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am afraid that I cannot seem to reproduce this issue on my end while editing products on the latest version of RM.
    Would you mind helping us investigate whether the update might have triggered a conflict with one of your installed plugins by running the steps described on the following page : https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I tested All Ways but not fixed.I dissabled All Plugins, i changed theme and i chenged PHP version then i update my WordPress again.
    I can’t edit anything, i can’t even scroll down in this menu. After disabling the plugin the post worked completely fine again.
    I’m sure the problem is with the RM plugin

    • This reply was modified 2 months, 4 weeks ago by  ARAN.

    Hello,

    We have identified the issue are now in the process of releasing a fix for it.

    The update will be available in a few hours.

    Appreciate your patience in this matter.

    Thanks to the RM support team for fast update.my problem has fixed in 1.0.25.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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