Hello,
We have separated your concern into a new ticket so we can assist you properly.
The CSV Import and Export feature is only available using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Meanwhile, please share the CSV you have imported so we can check it. You can upload the file on https://wetransfer.com/ or any file-sharing service like Google Drive and add the generated link here.
Also, please check your site’s configuration if there are some PHP values that are too low and which you should increase. You can get in touch with your web host and ask them to set the following values (if not yet):
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
