Split: analytics code

#133815
  • Hello, I tried the above and it didn’t work for me.

    The tables didn’t exist initially, I recreated the tables and the status then showed the tables exist. I reconnected to analytics and selected the property. When pressing save it loses the analytics property settings and doesn’t get any analytics data.

    Please note the google analytics tag is installed using monster insights.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    I moved your ticket here for convenience.

    Could you please paste the data from here:
    WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard button
    system info

    We really look forward to helping you.

    
    ### rank-math ###
    
    version: 1.0.56.1
    database_version: 1
    plugin_plan: Free
    refresh_token: Token exists
    permissions: 
    	AdSense: Not Given
    	Analytics: Given
    	Search Console: Given
    rank_math_404_logs: Created
    rank_math_redirections: Created
    rank_math_redirections_cache: Created
    rank_math_internal_links: Created
    rank_math_internal_meta: Created
    rank_math_analytics_gsc: Created
    rank_math_analytics_objects: Created
    
    ### wp-core ###
    
    version: 5.6
    site_language: en_ZA
    user_language: en_ZA
    timezone: Africa/Johannesburg
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 1
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-dropins (1) ###
    
    maintenance.php: true
    
    ### wp-active-theme ###
    
    name: Pillar (pillar)
    version: 1.1.15
    author: Tom Rhodes
    author_website: http://www.tommusrhodus.com
    parent_theme: none
    theme_features: core-block-patterns, post-thumbnails, custom-logo, custom-header, custom-background, automatic-feed-links, html5, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, title-tag, widgets, menus, editor-style
    theme_path: /home/ascenvtg/public_html/wp-content/themes/pillar
    auto_update: Disabled
    
    ### wp-plugins-active (14) ###
    
    Advanced Custom Fields: version: 5.9.3, author: Elliot Condon, Auto-updates disabled
    All-in-One WP Migration: version: 7.32, author: ServMask, Auto-updates enabled
    Contact Form 7: version: 5.3.2, author: Takayuki Miyoshi, Auto-updates enabled
    Custom Post Type UI: version: 1.8.2, author: WebDevStudios, Auto-updates enabled
    Ebor Framework: version: 1.5.2, author: Tom Rhodes, Auto-updates disabled
    Elementor: version: 3.0.16, author: Elementor.com, Auto-updates enabled
    Elementor Pro: version: 3.0.9, author: Elementor.com, Auto-updates disabled
    FileBird: version: 4.3.1, author: Ninja Team, Auto-updates disabled
    Google Analytics for WordPress by MonsterInsights: version: 7.14.0, author: MonsterInsights, Auto-updates enabled
    Honeypot for Contact Form 7: version: 1.14.1, author: Nocean, Auto-updates disabled
    Rank Math SEO: version: 1.0.56.1, author: Rank Math, Auto-updates enabled
    Really Simple SSL: version: 4.0.6, author: Really Simple Plugins, Auto-updates disabled
    WPBakery Page Builder: version: 6.3.0, author: Michael M - WPBakery.com (latest version: 6.5), Auto-updates enabled
    WP LESS: version: 1.8.0, author: Oncle Tom, Auto-updates enabled
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    file_uploads: File uploads is turned off
    post_max_size: 8M
    upload_max_filesize: 2M
    max_effective_size: 2 MB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-1127.10.1.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.3.25 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 128M
    admin_memory_limit: 256M
    max_input_time: 60
    upload_max_filesize: 2M
    php_post_max_size: 8M
    curl_version: 7.74.0 OpenSSL/1.1.1i
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.2.36-MariaDB
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/ascenvtg/public_html/wp-content
    WP_PLUGIN_DIR: /home/ascenvtg/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: false
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    

    Hello,

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF

    It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    We really look forward to helping you.

    Thank you.

    Hi Daniel,

    Thank you this is working now. Also I tried your suggestion of trying to save the analytics setting in a browser other than firefox and this worked for me. When I saved it in Chrome the tracking code was implemented and the settings saved correctly, thanks for the help!

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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