Hello,
I moved your ticket here for convenience.
Could you please paste the data from here:
WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard button
We really look forward to helping you.
### rank-math ###
version: 1.0.56.1
database_version: 1
plugin_plan: Free
refresh_token: Token exists
permissions:
AdSense: Not Given
Analytics: Given
Search Console: Given
rank_math_404_logs: Created
rank_math_redirections: Created
rank_math_redirections_cache: Created
rank_math_internal_links: Created
rank_math_internal_meta: Created
rank_math_analytics_gsc: Created
rank_math_analytics_objects: Created
### wp-core ###
version: 5.6
site_language: en_ZA
user_language: en_ZA
timezone: Africa/Johannesburg
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true
### wp-dropins (1) ###
maintenance.php: true
### wp-active-theme ###
name: Pillar (pillar)
version: 1.1.15
author: Tom Rhodes
author_website: http://www.tommusrhodus.com
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, custom-logo, custom-header, custom-background, automatic-feed-links, html5, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, title-tag, widgets, menus, editor-style
theme_path: /home/ascenvtg/public_html/wp-content/themes/pillar
auto_update: Disabled
### wp-plugins-active (14) ###
Advanced Custom Fields: version: 5.9.3, author: Elliot Condon, Auto-updates disabled
All-in-One WP Migration: version: 7.32, author: ServMask, Auto-updates enabled
Contact Form 7: version: 5.3.2, author: Takayuki Miyoshi, Auto-updates enabled
Custom Post Type UI: version: 1.8.2, author: WebDevStudios, Auto-updates enabled
Ebor Framework: version: 1.5.2, author: Tom Rhodes, Auto-updates disabled
Elementor: version: 3.0.16, author: Elementor.com, Auto-updates enabled
Elementor Pro: version: 3.0.9, author: Elementor.com, Auto-updates disabled
FileBird: version: 4.3.1, author: Ninja Team, Auto-updates disabled
Google Analytics for WordPress by MonsterInsights: version: 7.14.0, author: MonsterInsights, Auto-updates enabled
Honeypot for Contact Form 7: version: 1.14.1, author: Nocean, Auto-updates disabled
Rank Math SEO: version: 1.0.56.1, author: Rank Math, Auto-updates enabled
Really Simple SSL: version: 4.0.6, author: Really Simple Plugins, Auto-updates disabled
WPBakery Page Builder: version: 6.3.0, author: Michael M - WPBakery.com (latest version: 6.5), Auto-updates enabled
WP LESS: version: 1.8.0, author: Oncle Tom, Auto-updates enabled
### wp-media ###
image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 8M
upload_max_filesize: 2M
max_effective_size: 2 MB
max_file_uploads: 20
gd_version: bundled (2.1.0 compatible)
ghostscript_version: unknown
### wp-server ###
server_architecture: Linux 3.10.0-1127.10.1.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.3.25 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 60
upload_max_filesize: 2M
php_post_max_size: 8M
curl_version: 7.74.0 OpenSSL/1.1.1i
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 10.2.36-MariaDB
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/ascenvtg/public_html/wp-content
WP_PLUGIN_DIR: /home/ascenvtg/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
Hello,
Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.
Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
We really look forward to helping you.
Thank you.
Hi Daniel,
Thank you this is working now. Also I tried your suggestion of trying to save the analytics setting in a browser other than firefox and this worked for me. When I saved it in Chrome the tracking code was implemented and the settings saved correctly, thanks for the help!
Hello,
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
