Split: 404 errors when updating or deleting categories

#46380
  • Resolved Matt
    Rank Math pro

    I’m having the same problem on my site, but with existing product category URLs.
    I have flushed the permalink probably 4 times now, and it fixes it for a while then randomly I get the same 404 errors as before.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd
    Rank Math free

    We might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    I can’t seem to reproduce this issue when editing & updating product categories on your site. Is this reported on specific categories?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Split: 404 errors when updating or deleting categories’ is closed to new replies.