Specific letter in keywords trigger shortkey actions in Divi

#43676
  • Resolved Pascale Van Craeyveld

    4 years ago

    Rank Math free

    Hi, after updating to the latest version of RankMath, I have an issue when adding keywords. Using specific letters triggers the key shortcuts for Divi. (e.g. when typing an o, it opens the Divi page settings instead of adding the letter to the keyword)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please update the password for our temporary account? The current one does not seem to be valid.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Pascale Van Craeyveld

    4 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    4 years ago

    Rank Math free

    Hi Pascale,

    I am sorry but this is something that Divi will need to resolve. They had a similar issue with one of the other SEO plugins in the past and released an update to fix it.

    Please talk to them as we cannot override that since it might be usable in many cases. They will need to update the plugin to accommodate for use-cases like the one you have.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Pascale Van Craeyveld

    4 years ago

    Rank Math free

    I’ve contacted them, thank you!

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Please do let us know if we can help further.

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Specific letter in keywords trigger shortkey actions in Divi’ is closed to new replies.