Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
This is quite unexpected, could you please login using a different admin user role from a new device and check whether you can still reproduce this issue?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have logged in as a different user on a different device without success. I sent you login credentials if you would like to give it a try.
Thank you for your help,
Douglas
Hi Douglas,
Thanks for the follow up.
I have logged in to your site but I could not replicate the issue. I have gone ahead and completed the basic steps in the setup wizard to get your started and I believe that you will now be able to pick this up and configure your SEO preferences.
Please head over to Rank Math > Dashboard > Help tab and connect your Rank Math account to gain full access to our API.
I hope this info helps. Thank you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
