Sorry Could Not Access Site on Setup Wizard

  • Hi

    I installed the plugin, and when activating it, it wanted the login details, which I had not done yet. I then did that and tried again, to find the “Sorry” page.

    I removed the plugin, reinstalled, but nothing works.

    WP 5.2.4

    Can you point me in the right direction please.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Malcolm,

    Thanks for getting in touch.

    It looks like you forgot to share the site URL on your last response.

    We are looking forward to helping you. Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Michael

    It is updated, thanks.

    Hello,

    Thank you for contacting Rank Math today.

    The setup wizard works for me, I have performed the basic setup steps on the wizard and you can now complete the advanced steps.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Thank you I will check this and sort it out today.

    Hi

    I have gone through the rest of the setup.

    Where do I set the meta description of the site?

    How can I get the Internal Linking working?

    Thanks

    Hello,

    Thank you for contacting Rank Math today.

    You can set the global titles and meta descriptions for your posts and pages via Rank Math > Titles & Meta page. You can also customize each when editing the post via the Rank Math metabox at the bottom of the page.

    You need to post links to related pages and posts within the content of your post to pass this test.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi Michael

    Thanks for the feedback.

    My main site meta is too long, I want to shorten it, but don’t know with the Newspaper theme from Envato, where to change that.

    Is there no way I can get some sort of plugin to go through and find links and somehow make links or recommend them?

    Thanks again.

    NB – do you guys offer a service that will go through my site and tweak it a little more to get better SEP results?

    Hello,

    Thank you for contacting Rank Math today.

    My main site meta is too long, I want to shorten it, but don’t know with the Newspaper theme from Envato, where to change that.
    This is not very clear, would you mind sharing a screenshot via Google drive or https://snipboard.io/

    Is there no way I can get some sort of plugin to go through and find links and somehow make links or recommend them?
    Rank Math add a link suggestions metabox on the sidebar as shown below:
    Screenshot

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi Michael

    Here is the screen shot from the SEO Analyser.

    https://snipboard.io/PXNLpm.jpg

    How do I fix the site wide Meta description?

    Hello,

    Thank you for contacting Rank Math today.

    The analyzer will check the homepage meta description which appears to be auto-generating from the shortcodes on the page.
    Please head over to your homepage edit page and manually enter a description via the Rank Math metabox.

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 13 replies - 1 through 13 (of 13 total)

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