Hello,
Thank you for contacting Rank Math support and we apologize for the inconvenience.
We were unable to replicate this on our end, can you confirm if the subsequent instructions were also in Italian? Sometimes when the post content or instruction is in English it generates content in English.
Also, please make sure that your plugin is up to date as we recently fixed a related language bug in Content AI
Thank you for choosing Rank Math
Good morning! Yes the plugin is updated. I think that in the instructions the only words i typed in english are: Funko Pop. Maybe it recognize it as english? Idk
Hello,
To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.