Solicitar un reembolso y cancelar la renovación.

#745691
  • Resolved Yöu

    2 months, 2 weeks ago

    Rank Math free

    Buenos días

    Recientemente me he dado cuenta de que se me ha cobrado la renovación y no estoy interesada en renovar puesto que no le estoy dando el uso que ofrece, que es muy superior a mis conocimientos y estaría tirando el dinero otro año más
    Gracias por ayudarme.
    Saludos cordiales

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    2 months, 2 weeks ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    3 days, 1 hour ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Solicitar un reembolso y cancelar la renovación.’ is closed to new replies.