social sharing not showing images when sharing to facebook and twitter.

#831070
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  • Hello,

    I’m sorry to hear that you are facing issues with your social sharing images not displaying when sharing to Facebook and Twitter.

    Based on the information provided, it seems like the problem might be related to the Open Graph/Social Preview Image settings. Here are a few steps you can take to troubleshoot this issue:

    1. Check Open Graph Image Settings: Ensure that you have added Facebook/Twitter sharing images through Rank Math Meta Box. You can set the default Open Graph thumbnail in Rank Math settings at WordPress Dashboard → Rank Math → Titles & Meta → Global → OpenGraph Thumbnail.

    2. Image Dimensions & Format: Double-check the dimension and format of the uploaded image. Facebook supports jpeg, png, and gif image formats. The recommended image size is 1200px X 630px.

    3. Check og:image Tag Placement: Verify if the og:image tag is placed correctly in the source code. If using minification or cache plugins, ensure that Open Graph tags are not pushed too far down in the source code.

    4. Disable Gzip Compression: If you have gzip compression enabled in cache plugins like W3 Total Cache, try disabling it as it may affect Facebook’s Open Graph detection.

    If after following these steps the issue persists, please feel free to reach out to our support team directly from here. They will be more than happy to assist you further.

    I hope this helps resolve the issue you are experiencing with your social sharing images. Thank you for reaching out to us. If you need any further assistance, please let us know.

    Sources:
    Open Graph/Social Preview Image Is Not Displayed » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please share any affected URLs with us so that we can check the issue further for you?

    Meanwhile, please try to follow the steps from this guide and see if that works for you: https://rankmath.com/kb/open-graph-image-not-displaying/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘social sharing not showing images when sharing to facebook and twitter.’ is closed to new replies.