Hello! We apologize for the inconvenience you are facing with the social sharing images on your website.
Based on the issue you described, it seems like the Open Graph/Social Preview Image settings might not be configured correctly in Rank Math. To ensure that the correct images are displayed when sharing your site on platforms like Facebook, Twitter, and LinkedIn, please follow these steps:
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Check if you have added Facebook/Twitter sharing images through Rank Math Meta Box. You can do this by editing the page/post and navigating to the Rank Math Snippet Editor. Make sure to upload the correct images for Facebook and Twitter sharing.
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Verify the dimensions and format of the uploaded images. Facebook supports jpeg, png, and gif formats. Ensure that your images are in one of these formats. Also, make sure the image size is 1200px X 630px, as recommended for optimal display on social media platforms.
If you have already followed these steps and the issue persists, please ensure that you have cleared any caching plugins or server-side caches that might be affecting the display of the updated images.
If the problem continues after checking these settings, please assign this ticket to a human agent using the available buttons so that we can further investigate and assist you with resolving this issue. Thank you for bringing this concern to our attention.
Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
How to Enhance Sharing in Slack » Rank Math
How to Setup Rank Math SEO Plugin Properly
Hello,
Apologies for the inconvenience.
Upon checking your site, the social image you have set is too small (300 x 300).
Please ensure that the image you’re using is as close as 1200 x 630 pixels, and the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards:
https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-2-image-dimensions-image-format
If you don’t want to change the image size of the image, then you can upload the resized version under the Social tab (custom Opengraph image).
Hope that helps.
That seems to work for Facebook and Twitter! Thank you!
I am still not seeing the right image for LinkedIn. I checked out everything in this support issue and the og:image is the right one. Perhaps LinkedIn has caching that I can’t control, but I’ll keep checking unless you have another way to force this into LinkedIn.
https://support.rankmath.com/ticket/featured-image-not-displaying-in-linkedin-and-og-image-reference-incorrect-2/
Appreciate your help. I’m learning a lot and like the reputation you have over Yoast. I’d like to make the complete change for all my clients.
Hello,
We checked your homepage with LinkedIn Post Inspector and we can see the updated OG image is showing there:
If you’re still facing the issue, please clear your website and browser cache and check again.
Let us know how it goes. Looking forward to helping you.
Thank you.
Thank you all for the help. It gives me more confidence to switch from Yoast now!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post or TrustPilot about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
