Social Share Image not loading when shared

#34733
  • Resolved Mkb Watersport

    4 years, 1 month ago

    Rank Math free

    Hi, I installed Rank Math on the website (url placed in sensitive data). And it appears that the social share image is not / has stopped working. The default image has been set, and I’ve tried rescraping the site with the FB debug tool. It does not appear.

    > Already reset my caches.
    > Already set a default highlighted image on the homepage to test of that may help.

    What could otherwise be the cause?
    Looking forward to your answer!

    Kind regards,
    F

Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd

    4 years, 1 month ago

    Rank Math free

    Hi F,

    Thanks for getting in touch with us.

    We are getting this error when testing the debug tool:
    Can't validate SSL Certificate. Either it is self-signed (which will cause browser warnings) or it is invalid.

    Please talk to your web hosting provider and ask them to help you fix this issue.

    As for your og:image field, it is added correctly by Rank Math:
    null

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Mkb Watersport

    4 years, 1 month ago

    Rank Math free

    hi Todd,
    Thanks for the reply! Much appreciated.

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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