Social share image and content not showing

#658578
  • Resolved Bart

    6 months, 1 week ago

    Rank Math free

    Hello!

    How long does it take for changes in social share take effect?

    On a website I’m building I have set specific images to use for social sharing. As well as in the global settings. On other pages and posts I’ve modified a couple of images and text to share, but I can’t see it on the website on the front if I inspect it. Neither via a online tool that checks the meta.

    How long does it take to see the effect? Am I missing something?

    Thank you!

    Best,
    Bart

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    6 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    There shouldn’t be any delay when setting up the social image on your posts/pages.

    The link you have shared in the sensitive data section is your homepage. Could you please share the image URL you have specified for social sharing as well?

    Meanwhile, ensure that the image or featured image you’re using is as close as 1200 x 630 pixels, and the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards:
    https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-2-image-dimensions-image-format

    Let us know how this goes.

    Bart

    6 months, 1 week ago

    Rank Math free

    Hi Reinelle,

    Thanks for your help!

    The problem was in using a SVG file, now it’s working (with a PNG) 🙂

    Thanks and have a great day,

    Best,
    Bart

    Reinelle

    6 months, 1 week ago

    Hello,
    
    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
    
    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
    
    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
    
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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