Social Posting Issue

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Is it possible that you have another plugin that is modifying the social meta on your site? Please check whether the issue could be as a result of a conflict by running the following diagnostic steps:

    Looking forward to helping you. Thank you.


    Hi there I have tried disabling plugins and that didn’t work. I created a video to show you where things are going wrong. For some reason, rather than pulling from the SEO description in RAnkMath, it’s pulling from our general settings.

    Hi there,

    Thanks for the response.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    We really look forward to helping you.


    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Just added and edit the first post per your request.


    If you already tried disabling your plugins, please try switching to another theme temporarily.

    Because this issue is definitely not coming from Rank Math:
    All the highlighted code in here is coming from Rank Math:
    open graph

    The second occurrence of og:description is coming from your theme (if you can’t rid of it by disabling your other plugins that is).

    If you want us to troubleshoot this by disabling your theme/plugins – please let us know and we will.

    Thank you.

    Yes you can troubleshoot by disabling please. Switching to another theme would require a ton of development work it seems like

    Hi there,

    Thanks for the follow up.

    I have tested this out by disabling plugins but the tags were still present which means that they are getting loaded from the theme.
    Please get in touch with your theme author so that you can get some help on disabling this functionality.

    Let me know if we can offer additional help.

    OK thank you. We have our wordpress dev looking into it.


    I checked your theme and this code in your main theme’s functions.php code is causing this problem:

        <meta property="og:title" content="<?php echo the_title(); ?>"/>
        <meta property="og:description" content="<?php echo $excerpt; ?>"/>
        <meta property="og:type" content="article"/>
        <meta property="og:url" content="<?php echo the_permalink(); ?>"/>
        <meta property="og:site_name" content="<?php echo get_bloginfo(); ?>"/>
        <meta property="og:image" content="<?php echo $img_src; ?>"/>

    Please remove that to get rid of the issue. Or, you can ask your developer to remoove it using the child theme.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 10 replies - 1 through 10 (of 10 total)

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